Operational Excellence with Karnival

Master the methodologies brought by Karnival suit and get the most out of your tools and
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18
Faster Checkouts

Digital Receipts save the time for customers providing convenience at the tills

19
Real-time Engagement

Provides opportunity to engage with customers in real time post purchase for Referrals or Feedback

17
Sustainable Brand

Helps brands build trust for the sustainability by saving paper and contributing towards nature
 

Real data on customer Feedback is completely lost

ICS-Karnival Deck (2)

 

 

Customer data not mapped
with feedback form

Bad Experience

 

ICS-Karnival Deck (4)

 

 

Customer data already mapped
with feedback form

Customer Experience++

 

Seamlessly Create and Boost Feedback/Surveys

Post purchase data + Insights = Customer Experience

ICS-Karnival Deck (5)

Powerful dashboard to Customise and Boost campaigns at Store Level

Post purchase data is invaluable if we collect connected NPS, Feedback and Branching Feedback and tag it against the customer profile. Digital Receipts with effective SOP at outlets leads to high click open rates upto 78%

With such huge number of impressions it is now creativity which attracts customers to interact and enjoy the smooth experience of data collection. 

Also feedback on individual items can be automated according to item life cycle

 

ICS-Karnival Deck (6)

 

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